The Faurote Group

“Organizations are forever trying to get their people to act like professionals—to do the right things; however, most have not defined or have not properly defined “True Professionalism.” -David Maister, True Professionalism

Due to the competitive nature of our society, organizations must have professional employees to support and serve customers if they are to set themselves apart from competitors. The challenge for most organizations is finding individuals who possess the vast number of qualities necessary to be considered a true professional. In this program, discover the broad range of contributors that make up our personal substance and professionalism, and learn how to harness each to add value to personal and professional endeavors.

Learning objectives:

Define what makes up personal substance and what it means to be a professional
Learn to project a presence that attracts the right kind of attention
Learn how to create a positive professional image through both an initial and sustained perception
Understand the components that create your initial perception, including: appearance, manner, style,
and etiquette
Learn the components of sustained perception including: work ethic, discipline, ethics, confidence,
and awareness
Discuss why attitude is vital for success
Learn how to lead by example in displaying accountable behavior
Introduce the power of Emotional Intelligence

Program Length: 4 hour and 8 hour sessions

Competencies:

Commitment to Results
Communication
Developing Self
Relationship Building