Developing your Emotional Intelligence (EQ)

Program Description:

“Emotional Intelligence is so critical to success that it accounts for 60% of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal  excellence.” ¹ In today’s environment one way to set yourself apart is by having a high ‘EQ,’ which is a measure of your “emotional intelligence.” By enhancing your understanding of your own emotions and those of others and taking them into account when interacting, you can have a positive effect on relationships, business results, commitment, and teamwork. This program highlights the connection between emotions and actions and helps you develop the skills needed to build more productive relationships both professionally and personally.

¹The Emotional Intelligence Quick Book

Learning objectives:

• Understand why emotional intelligence is important to effective leadership
• Identify and learn how to apply the four key emotional skills: self-awareness, self-management, social awareness, and relationship management
• Discuss trigger events and ways to manage emotions to achieve positive results
• Develop ways to read others’ emotions and adapt to their needs
• Develop a model for overcoming challenges both at home and at work
• Recognize the impact that EQ abilities have on your professional development and career
• Learn strategies to help you manage counterproductive tendencies
• Learn how to lead, delegate, influence, motivate, coach, and confront with emotional intelligence
• Create an action plan for continued EQ selfdevelopment

Program length: 4 hour and 8 hour sessions

Competencies:

Commitment to Results
Communication
Developing Self

Teamwork

Relationship Building